Member Experience and Engagement Leader Extends its Footprint in Annual National Rankings

SPH Analytics (SPH), the leader in health plan member experience, announced today it has been ranked, for the fourth year in a row, as the top vendor in the Insurer/Managed Care Plan category of Modern Healthcare’s list of largest patient satisfaction measurement firms.

“Year after year, SPH continues making strides in measuring, analyzing and improving health care consumer experience and engagement,” said Amy Amick, CEO and President of SPH Analytics. “Our large datasets built from our extensive footprint in the health care market over thirty-five years are the foundation for our comparative benchmarks and predictive analytics that leading health plans and providers rely on to drive healthy, cost-effective behaviors, while improving customer experience and loyalty.”