Walsall Healthcare NHS Trust has gone live with its new electronic patient record system from System C, a move designed to transform the delivery of care to 270,000 residents of Walsall and neighbouring areas. There are 2,500 clinical and administrative staff using the system.

The deployment itself was conducted largely remotely and achieved a textbook 100% success rate in the automated data migration exercise. It also took place in full public gaze, with progress relayed live over Twitter during the critical go-live weekend when data was transferred and legacy systems were turned off.

Daren Fradgley, Director of Integration and Deputy Chief Executive at Walsall Healthcare, said:
“Replacing an Electronic Patient Record is a major programme of work impacting all of our clinical processes. We are delighted that the transition has happened so smoothly. The feedback from users has been really positive and that is a tribute to the genuine partnership between Walsall and System C. Thank you as well to our colleagues in Barnsley who walked the floors with us on ‘go-live’ weekend.”