Member Experience and Engagement Leader Expands its Footprint in Annual National Rankings

SPH Analytics, the leader in health plan member experience, announced today it has been ranked, for the third year in a row, as the top vendor in the Insurer/Managed Care Plan category of Modern Healthcare’s list of largest patient satisfaction measurement firms. The listings also ranked SPH third largest overall among all patient satisfaction firms.

The rankings, published in the magazine’s October 28 issue, are based on reported client counts for 2018 performance and recognize SPH for its top-tier performance with healthcare organizations, including most of the nation’s leading health plans, as well as
hospitals, health systems, ambulatory surgery centers, clinically integrated networks, physician practices, Accountable Care Organizations, home health and hospice agencies, dialysis centers, and pharmacy benefit managers.

“We are delighted with this confirmation of SPH’s continued success in the member experience space,” said Amy Amick, CEO and President of SPH Analytics. “We are proud of our strong client relationships and extensive reach within the payer community and remain fully committed to supporting our health plan and provider clients as they work to enhance customer experience and improve the quality of life for their patients and members.”