Latest acquisition expands market presence to more than 350 health plans and 8,000 providers

SPH Analytics, the top-ranked satisfaction measurement firm in the Health Plan market, announced today its acquisition of DSS Research, creating the nation’s premier member experience measurement and analytics firm. The acquisition is part of SPH Analytics’ broader strategy to bring an integrated approach to the challenges of quality, cost, and experience in today’s healthcare climate.

“We recognize the growing and changing requirements for health care organizations to effectively support operations under value-based care models,” said Amy Amick, President and CEO of SPH Analytics. “This acquisition is reflective of our commitment to providing the industry with a holistic approach to understand and analyze clinical, financial and consumer experience data to optimize performance. The addition of DSS Research further expands our data science and market research capabilities to deliver even greater insights to our clients, and underscores SPH Analytics’ commitment to provide deep data analytics to our clients to help them understand and engage their patients and members more effectively.”

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