Nov 30 2017

SPH Analytics Recognized as #1 in the Payer Market for Member Satisfaction Measurement and Analysis

SPH Analytics (SPH), a leader in healthcare Triple Aim solutions for providers and health plans, today announced it was ranked as #1 in the Health Insurer/Managed Care Plan category and #6 Overall on Modern Healthcare’s list of largest patient satisfaction measurement firms. The ranking is based on reported data for 2016 performance and recognizes SPH for its top-tier performance with many of the nation’s leading health plans and other healthcare organizations such as health systems, ambulatory surgical centers, clinically integrated networks, and ACOs.

“As payers and providers are motivated to collaborate and converge in response to the drive for value-based care, experience analytics and population health management are more and more important to both insurers and providers,” said Amy Amick, CEO of SPH Analytics. “This ranking affirms our market presence as a recognized leader in patient/member experience and that we are furthering our goal to provide Triple Aim solutions to organizations across the healthcare continuum.”

SPH Analytics combines innovative analytic solutions with more than 24 years of experience with patient satisfaction survey administration to give healthcare organizations the ability to take action on performance metrics tied to reimbursement including CAHPS ® and MIPS measures.

CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).