Symphony SUMMIT, a leading cloud-based IT Operations Management solutions provider, is proud to announce that its flagship product ‘SUMMIT’ has been evaluated by Gartner in their latest report on ‘Cool Vendors in IT Operations Management for 2015’ by Tapati Bandopadhyay and Vivek Bhalla of Gartner, Inc.
“This is a unique honour to be recognized by Gartner and we feel it is a testimony to SUMMIT’s growing strengths as a disruptive product in the ITOM space,” says Satyen Vyas, President & CEO, Symphony SUMMIT. “We strongly believe that this recognition is a validation of our product’s innovative and integrated solution, which addresses the key challenges of today’s I&O leaders in reducing the complexity of their infrastructure technology management.”
Every year Gartner identifies a few ‘Cool Vendors’ in key technology areas and publishes a series of research reports evaluating these innovative vendors and their products and services. This year’s report includes vendors like Symphony SUMMIT who offer simplistic and innovative ways to tackle the complexity of IT Operations.
Gartner’s report points out that, “For I&O leaders, the complexity of the tools that are supposed to simplify infrastructure technology management is becoming a bigger challenge than the problems the tools were intended to solve. Cool Vendors analyzed in this report provide simplistic and innovative ways to tackle the complexity.”
SUMMIT 5.0 leverages features based on the latest technology trends like Analytics & Intelligence, Mobility and Social & Gamification. “SUMMIT provides innovative features such as Gamification and Operational Intelligence that leverages our cognitive features that help I&O leaders build a customer-centric approach. Apart from the core Service Management, Asset Management and Monitoring capabilities, SUMMIT also addresses the People Management and Project Management needs of the I&O leaders, making it a much more comprehensive solution than any other in the market today. We have also strived to keep the overall UI simple, easy and intuitive to provide a much better user experience.” says Vijaya Shanker, Sr. Vice President & CTO, Symphony SUMMIT.
The latest version SUMMIT v5.0 is ITIL 2011 certified and comes with a completely revamped and radically new and stylish User Interface, built on the latest HTML5 technology. All solutions from the SUMMIT platform are offered as ‘on-cloud’ based or ‘on-premises’ subscription based license, as well as on a perpetual licensing model.
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